Rates & Policies

Listed below, you will find our current rates and policies and our new rates and policies going into effect April 6,2023 and May 11, 2023. 

If you do not find the information you need, please contact our office and we will provide it for you.

Standard Residential Service Rates

Beginning April 6, 2023
Monthly Minimum: $ 45.50

Rate:
Water Included w/ Min. Bill: 0 Gal
$0.65 per 100 Gallons or $6.50 per 100/Gallons
Tier (gal.): $/100 gal.:
100 46.15
200 46.80
300 47.45
400 48.10
500 48.75
600 49.40
700 50.05
800 50.70
900 51.35
1000 52.00
1100 52.65

In recent months we have had difficultly reading all the meters.  We have encountered problems with COVID and with all the rain. If for some reason your meter has been estimated and you would like us to read your meter, call our office at 903-886-3458.  You can also call in a meter reading if needed.  Please contact our office for any additional information.

RATES & SERVICE FEES

NEW RATES EFFECTIVE APRIL 6, 2023 & MAY 11, 2023
DESCRIPTION AMOUNT
NEW STANDARD SERVICE EFFECTIVE 04/06/2023 $5,200.00
NEW NON-STANDARD SERVIE EFFECTIVE 04/06/2023 $5,200.00 PLUS
TRANSFER FEE $25.00
CUSTOMER DEPOSIT $200.00
STANDARD SERVICE INVESTIGATION FEE $100.00
NON STANDARD SERVICE INVESTIGATION $750.00 OR BASED ON SCOPE OR REQUEST PAYABLE TO ENGINEER
VOLUNTARY DISCONNECT FEE $25.00
REINSTATEMENT FEE IF SERVICE IS AVAILABLE -EFFECTIVE 04/06/2023 $450.00 + CUSTOMER DEPOSIT ($650.00)
DISCONNECT FOR NON-PAYMENT-EFFECTIVE 05/11/2023 $100.00
SERVICE TRIP FEE EFFECTIVE 05/11/2023 $50.00 EACH WAY
METER TEST FEE $150.00
RETURNED CHECK FEE - EFFECTIVE 05/11/2023 $35.00
LATE PAYMENT FEE $10.00 OR 10% WHICHEVER IS GREATER
METER TAMPERING- 1ST OFFENSE $200.00
CUSTOMER HISTORY REPORT $1.00
NON-DISCLOSURE FEE $10.00
CUSTOMER SERVICE INSPECTION FEE $25.00
ADMINISTRATION FEE- EFFECTIVE 05/11/2023 $350.00
METER LOG REPORT-EFFECTIVE 05/11/2023 $50.00